Privacy policy

At Mannzilo, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our custom suiting services and website.

By engaging with Mannzilo’s services or using our website, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Credit card details, billing information, or other payment methods.
  • Measurements and Design Preferences: Height, weight, body measurements, fabric preferences, and customization choices related to your custom suiting order.
  • Transactional Data: Purchase history, order details, and shipping information.
  • Website Usage Data: Information collected automatically when you visit our website, such as your IP address, browser type, and website activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill and manage your custom suiting orders, including measurements, fabric selections, and delivery.
  • Customer Support: To provide you with customer support and handle any issues related to your orders or inquiries.
  • Marketing and Promotions: With your consent, we may send promotional emails, offers, or updates regarding our products and services.
  • Personalization: To offer you personalized experiences, such as tailoring recommendations and special promotions based on your preferences and previous purchases.
  • Website Improvements: To analyse user behaviour and improve the performance and functionality of our website.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include secure payment gateways, encrypted communications, and restricted access to sensitive data.

However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist in processing orders, delivering products, or supporting our website (e.g., payment processors, shipping carriers).
  • Legal Compliance: If required by law or in response to legal requests, we may disclose your personal information to comply with legal obligations, such as in connection with a court order, subpoena, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of Mannzilo, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website to improve your user experience, track your preferences, and analyse website traffic. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights

You have the following rights concerning your personal information:

  • Access and Update: You can access and update your personal information by contacting us directly.
  • Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the "unsubscribe" link in promotional emails or by contacting us.
  • Request Deletion: You may request that we delete your personal information, subject to legal retention requirements and certain exceptions.
  • Withdraw Consent: If you have provided consent for specific processing, you can withdraw that consent at any time.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

9. Changes to This Privacy Policy

Mannzilo reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Mannzilo PTY LTD
Email: store@mannzilo.com
Phone: 07 2142 0343
Address:Anzac Square Arcade, Shop 10/198 Corner of Edward & Adelaide Street, Brisbane City, QLD, Australia 4000.